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Frequently Asked Questions

Can PROTOCOLD Cold Therapy Pads be easily cleaned?  
Yes, the pads may be disinfected. They are made of durable materials and the surface of the PAD is non-absorbent. 

Are PROTOCOLD Cold Therapy Pads like liquid gel packs?  
No. Thermal Pads are not liquid packs but rather a soft, conforming PAD. Unlike plastic gel packs, they will not “saddle bag”, bottom out, bunch up, or burst. This assures reliable conformance for effective, yet comfortable treatment.  

Can PROTOCOLD Cold Therapy Pads be applied directly to the skin? 
Yes. The material used to cover the PADS is not plastic, but a specially chosen polyester/urethane material that allows direct application to the skin -- right from the freezer.  

Are there covers available if required for multiple users?  
A soft, disposable, non-woven sheet is available which can be used between the patient 
and the pad. 

Are the PROTOCOLD Cold Therapy Pads non-toxic?  
Yes. PROTOCOLD Pads are non-toxic. 

How long will PROTOCOLD Cold Therapy Pads stay cold?  
When used as directed, PROTOCOLD Pads are designed to provide clinical therapy for a twenty to thirty-minute treatment session.  

How long will a PROTOCOLD Cold Therapy Pads last?  
With proper care PROTOCOLD Pads should remain in service for one year. See Product Replacement Warranty for more information. 

How are PROTOCOLD Cold Therapy Pads held in place during therapy? 
Soft durable wraps with adjustable fasteners are available. Wraps assure complete conformance to and protection of treated area. Once applied the wrap will stay securely in place and allow normal activities to continue during treatment. The wraps washable.

When used for Cold Therapy, shouldn’t elastic wraps be used for compression?
Compression bandages should not be used to apply cold or heat packs. A compression bandage should be applied and worn between cold therapy treatments to reduce edema in the treatment area.

Will the Cold Therapy Pads cushion the treated area from accidental impact?
Yes. The patent-pending construction of the PROTOCOLD Pads Therapy Pads prevents bottoming out.  This improves effectiveness and lessens the shock of impact.

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